Last updated: August 3, 2026
This Refund Policy outlines when a Jandis order is eligible for cancellation or refund. Because our services involve manual link placement work that begins shortly after payment confirmation, refund eligibility is limited as described below.
If you contact us to cancel an order before placement work has started, we will issue a full refund to the wallet address used to make payment, minus any network transaction fees incurred.
Once link placement has begun, orders are generally non-refundable, as resources have already been committed to your package. Partial refunds may be considered on a case-by-case basis for work that has not yet been delivered.
If we fail to deliver a package within its stated delivery window and cannot provide a revised timeline you accept, you are entitled to a full refund for the undelivered portion of the order.
Packages with a stated refill guarantee are covered by replacement, not refund, if a delivered link is later removed within the guarantee period. See our Terms of Service for details.
Refunds will not be issued where: the submitted website was taken down, changed domains, or became inaccessible after order placement; the order violated our Terms of Service; or the transaction hash provided could not be verified on the relevant blockchain.
Contact us with your order ID via Telegram, WhatsApp, or email. Approved refunds are sent to the original payment wallet address within 5 business days.
Because payments are made in cryptocurrency, refunded amounts reflect the original payment amount in the same currency and network. Jandis is not responsible for value fluctuations between the time of payment and the time of refund.